Matthew Roberts joined OpenTable in June 2005 as chief financial officer and was appointed to the role of president and chief executive officer in June 2011. During Mr. Roberts' tenure at OpenTable, the company has grown from 3,000 installed restaurants to more than 28,000 installed restaurants, and from just under 12 million cumulative seated diners to more than 490 million cumulative seated diners.
Prior to OpenTable, Mr. Roberts served for more than four years as Chief Financial Officer of E-LOAN. At E-LOAN, Matt led the infrastructure development to support its successful transition into a public company, overseeing the company's finance, accounting, legal and regulatory compliance departments. Under his financial leadership, revenue grew from $22 million to $134 million in 6 years.
Prior to joining OpenTable in 2011, Duncan Robertson co-founded and served as Chief Financial Officer of SnapStick, Inc., a mobile application software company. Previously, Mr. Robertson served as Chief Financial Officer of Aricent Inc., a technology services company with annual revenues exceeding $500 million and operations in over 25 countries with more than 10,000 employees. Prior to Aricent, he served as Vice President Finance and Investor Relations at Flextronics, Inc., an electronics manufacturing services provider. Mr. Robertson began his career in 1990 at Deloitte & Touche as a Senior Accountant, and went on to serve as Vice President, Finance and Treasurer at Orbit Semiconductor, and later as Chief Financial Officer of Sensory, Inc. Mr. Robertson is a Chartered Accountant and has a Bachelor of Commerce degree from the University of Cape Town and a Master of Business Administration degree from the University of Chicago Booth School of Business.
Karen Barker joined OpenTable in 2013. Karen has more than 20 years of experience in building and leading global community and technical support operations in start-up and tenured environments. Karen has been responsible for strategic design, implementation, and long term management of community, customer care, and technical support teams at The Walt Disney Company, eHarmony, Sprint, and Restoration Hardware. Karen has also launched and managed international operations for community and customer support in the United States, the United Kingdom, Japan, Canada, Australia, Brazil, and Chile. Most recently, Karen was Vice President of Customer Care and Trust & Safety for both eHarmony and Skout, where she led community, customer care, trust and safety operations for their domestic and international businesses.
Karen can best be described as an unabashed evangelist when it comes to producing the highest quality Guest experience. At OpenTable, Karen strives to create loyal brand advocates by continually looking for methods and technologies that increase direct dialog with customers while ensuring that each touch point with the customer increases their happiness with OpenTable services and products.
Karen is a California native and attended the California State University at Chico.
Douglas Boake joined OpenTable in 2001 from Amazon.com where he was the vice president of business and corporate development. At Amazon, he oversaw development of new business opportunities and strategic partnerships. Prior to Amazon, Douglas was a founding member of Accept.com, where he served as the vice president of business development. Accept.com was later acquired by Amazon.
Prior to Accept.com, Douglas served as senior vice president of sales and business development at PointCast Inc., where he oversaw strategic sales and affiliate development, advertising sales, and advertising marketing for the PointCast Network. He also held the position of vice president, International at PointCast, and was president of PointCast Japan, Inc.
Previously, Douglas worked for Radius Inc. as vice president and general manager of the International division. He was also the president of Radius' wholly owned Japanese subsidiary, Radius K.K. Prior to Radius, Douglas served as managing director, Pacific Rim, for Claris Corporation and as president and representative director for Claris Japan, Inc., the company's Japanese subsidiary.
Douglas holds a BA in Managerial Science and Political Science from Rice University.
Since joining OpenTable in April 2008, Elizabeth has built and led the team responsible for developing a portfolio of products designed to meet the demands of a rapidly growing restaurant base. She is also responsible for the team that manages product definition of the restaurant experience, which is dedicated to optimizing the product across platforms and environments, including mobile and the cloud, and researching and developing new features that help restaurants optimize their front-of-house operations.
Prior to joining OpenTable, Elizabeth spent almost 11 years at Intuit in various roles within the consumer tax division. During her time at Intuit she led several major product initiatives, including the initial launch of TurboTax for the Web, and TurboTax EZ. Elizabeth was also a key product spokesperson for TurboTax.
Elizabeth also has experience in the non-profit sector serving as Marketing and Membership Director for a multi-service YMCA, and Public Relations Director for Computers for Schools.
She holds a B.A. in International Relations from UC Davis.
Michael Dodson joined OpenTable in 2002 with more than 16 years of sales, management, marketing and operations experience from American Express and The Destination Group, a private equity investment firm.
As the vice president of the Establishment Services Division, Western Region at American Express, Michael had responsibility for marketplace and merchant development for American Express card services across thirteen western states. He successfully developed and deployed market ownership strategies to recapture leadership positions in key industries and markets throughout the west. During his 14-year tenure at American Express, Michael held positions of increasing responsibility in business and consumer product management, marketing, sales, business development, planning, and technology.
Most recently, Michael served as a principal at The Destination Group, where he was responsible for asset management and leading value added marketing and business development strategies across The Destination Group's network of investment companies and strategic partners.
Michael received a BS in Finance from Florida State University and an MBA from New York University's Stern School. He has served on the boards of the California Travel Industry Association and the Los Angeles Convention and Visitors Bureau.
Prior to joining OpenTable in 2012, Joseph Essas served as the Chief Technology Officer for eHarmony where he was responsible for overseeing and guiding the technical development, operation and growth of the company. Previously, Mr. Essas served as Vice President of Engineering of Yahoo! where he managed engineering teams for the search marketing division. Mr. Essas attended Jerusalem College of Technology.
Natasha leads the People & Culture Team, which is focused on attracting, developing and rewarding the talented individuals who make up our organization. She creates the context for driving our vision, mission and values around the world, enabling our colleagues to do great things at OpenTable. Having had great mentors early in her career, Natasha is passionate about developing people.
She is an accomplished Human Resources leader with experience leading change in global organizations. Before joining OpenTable in 2013, Natasha held senior HR roles at Ansell Healthcare, Pfizer, and Johnson and Johnson. She holds degrees from McGill University and Michigan State.
Natasha loves picking apart the flavors of unique menu items, including the mouthwatering wild nettle sformato with quail egg and morels at Union Square Café in NYC.
Jocelyn Mangan joined OpenTable in August 2005 as a Product Manager. During her time in Product Management she has overseen the OpenTable consumer product growth domestically, internationally and across mobile platforms. She is currently responsible for the team that manages product definition of the consumer experience.
Prior to joining OpenTable, Jocelyn spent nearly 8 years at InterActiveCorp in various roles within the CitySearch and Ticketmaster businesses. She started with CitySearch as a local restaurant editor and joined the national team as Content Director charged with expanding their network. She moved with the company to London where she worked on the Ticketmaster business as Director of Content and Product. She helped Ticketmaster win the ticketing contract for the 2004 Athens Olympics and was appointed Internet Manager charged with building and supporting the team who delivered the online ticketing services. After the Olympics, she returned to Ticketmaster's U.S. office to lead a cross-functional international project team.
She holds a B.A. in English from Vanderbilt University.
John Orta joined OpenTable in December 2006 as its General Counsel and leads the company's legal team. Orta played a significant role in the company's initial and secondary public offerings which both took place during 2009.
Orta joined OpenTable from Wells Fargo Bank where he specialized in investments of automotive financing portfolios, overseeing nearly $3 billion in transactions. Before that, Orta served as vice president of legal affairs & business development at Fourth Fleet Financial. Previously, Orta was corporate counsel at E-LOAN. Prior to E-LOAN, Orta was with the law firm of Crosby, Heafey, Roach & May, concentrating on intellectual property and business litigation matters.
Orta holds a B.A. degree in Economics from the University of California, Santa Barbara, a J.D. from the University of San Francisco, and a M.B.A. from the University of California, Berkeley.
Catherine Porter joined OpenTable in 2013. She has experience in international expansion, business development, and marketing, most recently at LinkedIn, where she was responsible for launching and leading LinkedIn Japan. Catherine enjoys expanding a company’s presence worldwide according to its mission, vision, and strategic objectives for connecting its users to its core products and services.
Prior to LinkedIn, Catherine was a member of the investment team at Garnett & Helfrich Capital, a technology venture-buyout firm. Her prior work experience also includes international expansion and operations roles at leading consumer and enterprise companies, including Google and Oracle. In addition to her global experience, she has eight years work experience in Japan.
Catherine graduated from the University of Virginia with a B.A. degree in Asian Studies, including a Japanese language concentration.
Ann Shepherd joined OpenTable in 2004. Previously, she provided marketing consulting services to consumer-focused Internet companies including Amazon.com, Homestead Technologies, Shutterfly and Yahoo. Through the use of direct-response strategies, customer intelligence, and user-experience optimization, she helped her clients accelerate customer acquisition and increase lifetime value.
Prior to forming her consulting practice, Ann served as marketing director at Accept.com, an Internet-based person-to-person payment service that was acquired by Amazon.com. Earlier, as director of marketing at PointCast, she oversaw consumer marketing, identifying scalable customer acquisition programs and retention initiatives. She also managed marketing communications at Global Village Communication and coordinated worldwide product introductions at Apple Computer.
She holds an MBA from the Haas School of Business at the University of California, Berkeley and an AB degree from Duke University.
Mike Xenakis joined OpenTable in 2000 and spent his first 12 years with the Company running the product management organization. In June 2012, he was appointed to the role of Managing Director of OpenTable Europe. During Mike's tenure, he has driven the release of multiple versions of the OpenTable software solution for restaurants, the consumer websites OpenTable.com and toptable.com and portfolio of mobile solutions.
Prior to OpenTable Mike worked for The Clorox Company engaged in marketing efforts for a set of product lines in the Armor All division as well as driving new product development efforts within the brand. Before joining The Clorox Company, Mike served for six years as an officer in the U.S. Air Force and held the position of captain. During his military career, he served as a flight commander at the 6931 Electronic Security Squadron in Crete, Greece and as an intelligence staff officer at the National Security Agency in Washington D.C. While stationed in Washington D.C., Mike was selected to represent the Air Force as a White House military social aide.
He holds an MBA from the Kellogg School of Management at Northwestern University and a BS in Aerospace Engineering from Pennsylvania State University.