Matthew Roberts joined OpenTable in June 2005 as chief financial officer and was appointed to the role of president and chief executive officer in June 2011. During Mr. Roberts' tenure at OpenTable, the company has grown from 3,000 installed restaurants to more than 31,000 installed restaurants, and from just under 14 million cumulative seated diners to more than 620 million cumulative seated diners.
Prior to OpenTable, Mr. Roberts served for more than four years as Chief Financial Officer of E-LOAN. At E-LOAN, Matt led the infrastructure development to support its successful transition into a public company, overseeing the company's finance, accounting, legal and regulatory compliance departments.
Prior to E-LOAN, Matt served as Corporate Controller for NetDynamics, an enterprise software company. At NetDynamics, Matt built the financial team and processes that enabled the company to scale. Sun Microsystems purchased NetDynamics in 1998, yielding a substantial return to investors.
Previously, Matt held a General Manager position with Berkeley Systems, a consumer entertainment software company. As General Manager, he oversaw all aspects of the company's core screensaver products and led the transition from software to an online business model. In addition to OpenTable, Matt serves on the Board of Directors of Quantcast and Xoom.
Matt is a Certified Public Accountant and holds a BS degree in Accounting from Santa Clara University.
Karen Barker joined OpenTable in 2013. Karen has more than 20 years of experience in building and leading global community and technical support operations in start-up and tenured environments. Karen has been responsible for strategic design, implementation, and long term management of community, customer care, and technical support teams at The Walt Disney Company, eHarmony, Sprint, and Restoration Hardware. Karen has also launched and managed international operations for community and customer support in the United States, the United Kingdom, Japan, Canada, Australia, Brazil, and Chile. Most recently, Karen was Vice President of Customer Care and Trust & Safety for both eHarmony and Skout, where she led community, customer care, trust and safety operations for their domestic and international businesses.
Karen can best be described as an unabashed evangelist when it comes to producing the highest quality Guest experience. At OpenTable, Karen strives to create loyal brand advocates by continually looking for methods and technologies that increase direct dialog with customers while ensuring that each touch point with the customer increases their happiness with OpenTable services and products.
Karen is a California native and attended the California State University at Chico.
As the vice president of the Establishment Services Division, Western Region at American Express, Michael had responsibility for marketplace and merchant development for American Express card services across thirteen western states. He successfully developed and deployed market ownership strategies to recapture leadership positions in key industries and markets throughout the west. During his 14-year tenure at American Express, Michael held positions of increasing responsibility in business and consumer product management, marketing, sales, business development, planning, and technology.
Most recently, Michael served as a principal at The Destination Group, where he was responsible for asset management and leading value added marketing and business development strategies across The Destination Group's network of investment companies and strategic partners.
Michael received a BS in Finance from Florida State University and an MBA from New York University's Stern School. He has served on the boards of the California Travel Industry Association and the Los Angeles Convention and Visitors Bureau.
Ilse joined OpenTable in 2014 and she is dedicated to expanding OpenTable’s presence worldwide.
After graduating with a degree in technical business engineering in Amsterdam, Ilse joined Booking.com early 2004 as a Technical Coordinator for Strategic Partnerships. Over the following ten years Ilse worked in a number of management and strategic roles including Strategic Partnerships Product Manager, Connectivity Manager within the Hotels Department, and finally, Director of Strategic Partnerships.
In March 2012, Ilse was appointed Director of Customer Service for Booking.com, where she was responsible for the company’s international Customer Service operation.
Jocelyn manages the team responsible for the customer experience at Open Table. Since 2005, she has overseen the growth of our consumer products in the US, internationally, and across mobile platforms.
Her experience includes managing a range of consumer products, including CitySearch, where she worked as a local restaurant editor and as a Content Director on the national team. Jocelyn was Director of Content and Product at Ticketmaster, where she helped win the ticketing contract for the 2004 Olympics and deliver the online ticketing services. She received her BA in English from Vanderbilt.
Orta joined OpenTable from Wells Fargo Bank where he specialized in investments of automotive financing portfolios, overseeing nearly $3 billion in transactions. Before that, Orta served as vice president of legal affairs & business development at Fourth Fleet Financial. Previously, Orta was corporate counsel at E-LOAN. Prior to E-LOAN, Orta was with the law firm of Crosby, Heafey, Roach & May, concentrating on intellectual property and business litigation matters.
Orta holds a B.A. degree in Economics from the University of California, Santa Barbara, a J.D. from the University of San Francisco, and a M.B.A. from the University of California, Berkeley.
Catherine Porter joined OpenTable in 2013. She has experience in international expansion, business development, and marketing, most recently at LinkedIn, where she was responsible for launching and leading LinkedIn Japan. Catherine enjoys expanding a company’s presence worldwide according to its mission, vision, and strategic objectives for connecting its users to its core products and services.
Prior to LinkedIn, Catherine was a member of the investment team at Garnett & Helfrich Capital, a technology venture-buyout firm. Her prior work experience also includes international expansion and operations roles at leading consumer and enterprise companies, including Google and Oracle. In addition to her global experience, she has eight years work experience in Japan.
Catherine graduated from the University of Virginia with a B.A. degree in Asian Studies, including a Japanese language concentration.
Prior to OpenTable Mike worked for The Clorox Company engaged in marketing efforts for a set of product lines in the Armor All division as well as driving new product development efforts within the brand. Before joining The Clorox Company, Mike served for six years as an officer in the U.S. Air Force and held the position of captain. During his military career, he served as a flight commander at the 6931 Electronic Security Squadron in Crete, Greece and as an intelligence staff officer at the National Security Agency in Washington D.C. While stationed in Washington D.C., Mike was selected to represent the Air Force as a White House military social aide.
He holds an MBA from the Kellogg School of Management at Northwestern University and a BS in Aerospace Engineering from Pennsylvania State University.