OpenTable Deepens Integrations with Point-of-Sale Systems
"Our partnership with Upserve is the latest example of how we combine guest, reservation and spend data to help restaurants take hospitality to the next level," said
Through the rich integration between OpenTable and Upserve, restaurants receive unique benefits, including:
- Easy-to-Access Diner Insights - Now servers can view diner insights, such as dining preferences and dietary restrictions, while on the floor to deliver enhanced in-service hospitality
- Improved Shift Preparation - Guest and reservation details enhance daily shift prep reports from Upserve to help staff better anticipate guest needs
- Automatic Check Creation - Checks can automatically be created in POS systems when a guest arrives to the host stand, streamlining the process and communication across restaurant staff.
- Real-time table status - Hosts using GuestCenter know the progress of every table in real-time without having to look in the POS or scan tables.
"This combined data resource gives management and staff the ability to retrieve guest details at the POS, providing a VIP experience with every reservation," said
Deeper integrations with POS systems are the next step in OpenTable's strategy to connect guest, reservation and check data to help restaurants create better guest experiences. To date, OpenTable has integrations with 10 point of sale systems and thousands of restaurants are already matching millions of individual checks to reservations monthly.
"We immediately noticed an improved service flow from the front of the house to the back of house. Having valuable guest information right on the POS has helped servers deliver a personalized experience and create a better connection with guests," said Upserve and OpenTable customer
To learn more about how OpenTable's GuestCenter integrates with supported POS systems and additional details on today's announcement, please visit the Open For Business blog.
OpenTable, part of
Upserve is the magic ingredient that helps restaurateurs become wildly successful, providing everything you need to manage a restaurant in a single hub. Upserve offers the market-leading cloud restaurant POS, actionable insights, transparent processing, automated inventory and ordering, workforce tools, and mobile restaurant management. Over 10,000 restaurants use Upserve to manage relationships with more than 57 million active diners, process over
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