Press Release

OpenTable Diner Reviews Reveal Top 100 Best Restaurants for Service

March 5, 2013

SAN FRANCISCO, March 5, 2013 /PRNewswire/ -- In honor of the art of excellence in restaurant hospitality, OpenTable (NASDAQ: OPEN), the world's leading provider of online restaurant reservations, is pleased to announce the 2013 Diners' Choice Award winners for the Top 100 Best Restaurants for Service in the United States and highlight the Top 10 honorees for hospitality.  These awards reflect the combined opinions of more than 5 million reviews submitted by verified OpenTable diners for more than 15,000 restaurants in all 50 states and the District of Columbia.

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The Top 10 Best Restaurants for Service in the U.S., in rank order, include:


Kai — Sheraton Wild Horse Pass ResortChandler, Arizona


The French LaundryYountville, California


NAOEMiami, Florida


ON20Hartford, Connecticut


VetriPhiladelphia, Pennsylvania


SaisonSan Francisco, California


The Kitchen RestaurantSacramento, California


Addison at The Grand Del MarSan Diego, California


The Painted LadyNewberg, Oregon


Palace Arms at the Brown PalaceDenver, Colorado

"Providing high-caliber hospitality to diners is both a calling and a craft," said OpenTable Chief Dining Officer Caroline Potter. "From owners and executive chefs to servers and line cooks, the passionate professionals at these restaurants are creating carefully orchestrated, personalized dining experiences that appear effortless yet make guests feel appreciated and indulged all at once."

The complete list of winners, which includes Eleven Madison Park in New York City, goosefoot in Chicago, and La Belle Vie in Minneapolis, spans 28 states, including Alaska and Hawaii.  California restaurants earned 14 spots on the list, followed by New York with 10 winners and Florida and North Carolina with eight apiece. South Carolina and Virginia each boast six winning restaurants, trailed by Illinois with five and Pennsylvania with four. Arizona, Georgia, New Jersey, Ohio, Tennessee, Texas, and Washington all have three honorees, while Hawaii, Massachusetts, Maryland, Oregon , and Utah have two each. Alaska, Colorado, Connecticut, Louisiana, Maine, Minnesota, Missouri, and Nevada restaurants are also included.

Restaurants serving American regional fare accounted for more than half the winners on the list of 100. French cuisine was also well represented. Other popular cuisines included Italian, European/continental, and Japanese.

The Diners' Choice Awards for the Top 100 Restaurants with the Best Service in the U.S. are generated from more than 5 million reviews collected from verified OpenTable diners between February 1, 2012 and January 31, 2013. All restaurants with a minimum "overall" score and number of qualifying reviews were included for consideration.  Qualifying restaurants were then scored and sorted according to the highest average rating in the service category.

Based on this methodology, the following restaurants, listed in alphabetical order, comprise the Top 100 Best Restaurants for Service in the U.S. according to OpenTable diners.  The complete list may also be viewed at

2013 Diners' Choice Award Winners for the Top 100 Restaurants with the Best Service in the U.S.

AcquerelloSan Francisco, California
Addison at The Grand Del MarSan Diego, California
Alexander'sRoanoke, Virginia
Arabellas Italian RistoranteWinter Haven, Florida
Artisanal RestaurantBanner Elk, North Carolina
The Ashby InnParis, Virginia
AteraNew York, New York
Aubergine at L'Auberge Carmel, California
Bald Headed BistroCleveland, Tennessee
BibouPhiladelphia, Pennsylvania
Binkley's RestaurantCave Creek, Arizona
Bistro L'HermitageWoodbridge, Virginia
Blue Hill at Stone BarnsPocantico Hills, New York
BocaCincinnati, Ohio
BonesAtlanta, Georgia
Boulevard BistroElk Grove, California
BV Tuscany Italian RestaurantTeaneck, New Jersey
Cafe BaciSarasota, Florida
Cafe JuanitaKirkland, Washington
Cafe RenaissanceVienna, Virginia
CanlisSeattle, Washington
Caviar RusseNew York, New York
The Cellar RestaurantDaytona Beach, Florida
Chama Gaucha Brazilian SteakhouseDowners Grove, Illinois
CharlestonBaltimore, Maryland
Charleston GrillCharleston, South Carolina
Chef MavroHonolulu, Hawaii
Chez FrancoisVermilion, Ohio
Chez Nous French RestaurantHumble, Texas
CommisOakland, California
The Copper DoorHayesville, North Carolina
Cottage Place RestaurantFlagstaff, Arizona
Daniel-Lounge SeatingNew York, New York
The Dining Room-Biltmore EstateAsheville, North Carolina
Eleven Madison ParkNew York, New York
Farmhouse Inn & RestaurantForestville, California
Fearrington House RestaurantPittsboro, North Carolina
The French LaundryYountville, California
The French RoomDallas, Texas
Genoa RestaurantPortland, Oregon
goosefootChicago, Illinois
The Grill-The Ritz CarltonNaples, Florida
HamptonsSumter, South Carolina
Hannas Prime SteakRancho Santa Margarita, California
The HobbitOrange, California
The Inn at Turkey HillBloomsburg, Pennsylvania
Jens' RestaurantAnchorage, Alaska
JUNGSIKNew York, New York
Kai — Sheraton Wild Horse Pass ResortChandler, Arizona
The Kitchen RestaurantSacramento, California
L20Chicago, Illinois
La Belle VieMinneapolis, Minnesota
La GrenouilleNew York, New York
La Mer at HalekulaniHonolulu, Hawaii
L'Auberge Chez FrancoisGreat Falls, Virginia
Le BernardinNew York, New York
The Left Bank-The Sanderling ResortDuck, North Carolina
The Library RestaurantMyrtle Beach, South Carolina
LJ's & The Kat LoungeHagerstown, Maryland
ManresaLos Gatos, California
The Melting PotMyrtle Beach, South Carolina
The Melting PotSavannah, Georgia
MentonBoston, Massachusetts
Mille FleursRancho Santa Fe, California
n/nakaLos Angeles, California
NAOEMiami, Florida
New York PrimeMyrtle Beach, South Carolina
NicholasRed Bank, New Jersey
Norman's at the Ritz-CarltonOrlando, Florida
o yaBoston, Massachusetts
ON20Hartford, Connecticut
Orchids at Palm CourtCincinnati, Ohio
The Painted LadyNewberg, Oregon
Palace Arms at the Brown PalaceDenver, Colorado
Peninsula GrillCharleston, South Carolina
Per SeNew York, New York
Restaurant IrisMemphis, Tennessee
Restaurant Lorena'sMaplewood, New Jersey
Rover'sSeattle, Washington
Rudy & Paco's Restaurant & BarGalveston, Texas
Ruth's Chris Steak HouseBaton Rouge, Louisiana
Ruth's Chris Steak HouseLake Mary, Florida
Ruth's Chris Steak House-Mohegan Sun at Pocono DownsWilkes-Barre, Pennsylvania
Ryan's Restaurant Winston-Salem, North Carolina
Saint Jacques French CuisineRaleigh, North Carolina
SaisonSan Francisco, California
Salt, The Grill-Ritz-CarltonAmelia Island, Florida
Second Empire Restaurant and TavernRaleigh, North Carolina
SenzaChicago, Illinois
St. John's RestaurantChattanooga, Tennessee
Sterling's Seafood Steakhouse at Silver Legacy Resort CasinoReno, Nevada
Terrapin RestaurantVirginia Beach, Virginia
Tony'sSt. Louis, Missouri
The Tree Room — Sundance, Utah
TRUChicago, Illinois
VetriPhiladelphia, Pennsylvania
White Barn InnKennebunk, Maine
Woodfire GrillAtlanta, Georgia
Yono's RestaurantAlbany, New York

Diners can also read more about the Diners' Choice Awards for the Top 100 Restaurants for Best Service in the U.S. by visiting OpenTable Chief Dining Officer Caroline Potter's "Dining Check" blog.

About OpenTable Reviews
Originally launched in November 2008, the OpenTable Reviews program helps diners find restaurants that best fit their dining occasions.  Diners who recently honored an OpenTable reservation are invited via email to submit restaurant feedback using an online form. Visitors to OpenTable can access reviews for thousands of OpenTable restaurant partners across the United States, Canada and the UK.  The OpenTable Reviews program has generated more than 15 million reviews by verified diners, establishing OpenTable as one of the largest and most trusted sources for restaurant reviews. 

About OpenTable, Inc.
OpenTable is the world's leading provider of online restaurant reservations, seating approximately 10 million diners per month via online bookings across more than 27,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. The OpenTable service enables diners to see which restaurants have available tables, select a restaurant based on verified diner reviews, menus and other helpful information, and easily book a reservation. In addition to the Company's website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet's most popular global and local brands. For restaurants, the OpenTable hospitality solutions enable them to manage their reservation book, streamline their operations and enhance their service levels. Since its inception in 1998, OpenTable has seated more than 400 million diners around the world.  The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico and the UK. OpenTable also owns and operates toptable, the leading consumer destination site for restaurant reservations in the UK.

OpenTable,, OpenTable logos, toptable and other service names are the trademarks of OpenTable, Inc. and/or its affiliates

SOURCE OpenTable

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